Want More Loyal Customers? Just Smile!
Small business owners – are you looking for ways to attract more repeat business? The solution might not be as complex as you might have thought; a recent study carried out by Kingston Business School’s Small Business Research Centre reveals that a warm smile and a friendly hello are two of the most common reasons…

Cautiously Optimistic: Small Business Owners Take Less Risks in 2013
The latest small business study from The Hartford reveals that small business owners are becoming increasingly more conservative with their risk taking endeavor. The Hartford’s Small Business Pulse, a study on 1,000 small business owners, shows some interesting findings, most notably the tendency for them to playing it safer with their business decision making. The…