Whether you’re an employee or the business owner, dealing with difficult customers can get tense. Even if the problem is your responsibility, perhaps as the result of a treatment or service gone wrong, there is also the possibility that the customer is being deliberately standoffish in order to claim compensation. This has led to a…
The digital world and the tangible world are often kept completely separate. Paper is paper and technology is technology, right? Recently however, innovative designers have been striving to discover ways in which paper and technology can work together to create ground-breaking designs. Paper most certainly hasn’t lost its place in the digital world, and these…
The only way for a small-sized business to grow profitably is to encourage customers to share feedback and then work on the received feedback. Customer feedback can inform the company on the areas that it can work on, to address customer needs, and improve customer satisfaction. Small-sized businesses and startups tend to struggle with their…
Outsourcing is one of the best ways for small businesses to save money. There is no need to employ full-time staff. Plus, you can also take advantage of a global pool of talent. In this article, we’ll talk about some of the best services that a small business can outsource. 1. Laundry Whether you have…
Having a big business dream is great, but to convert your dream into reality, you need a business plan. Whether you’re a startup or established business, a business plan serves as a roadmap to steer your business in the direction of your vision. You can either write your business plan from scratch or use a…
Well-being and sustainable health outcomes require a good level of self-awareness. Self-awareness is more than just being in touch with your feelings, it also means being mindful of your thoughts, vulnerabilities and generally understanding your mechanisms for coping and ways of maximizing your strengths. You need to be in tune with your values, goals and…
As a business owner or business manager, it becomes your complete responsibility to ensure that your employees are doing their best. While their tasks are laid out for them, they need to work based on schedules to adjust well to the working environment. For this purpose, you will have to create employee schedules and ensure…
Social media is here to stay so if your small business still hasn’t taken a step into the world of online marketing, it’s time you swallow the pill. Your target audience is probably too absorbed in their phone screens to pay attention to the banners and posters you are putting up – it’s time to…
As a small business owner, you could be spending up to 50 hours a week in your office, so finding the right area to establish your company is essential. And while factors like style and size are certainly important when selecting premises, the location itself could be your most crucial consideration. In fact, 84% of…
Debt recovery and collections is never easy. But thanks to a company called F.H. Cann & Associates, it’s easier now than it has been previously. F.H. Cann began in 1999 in Massachusetts and has since become a leader in the debt collection industry. At the time of writing this, it is still based in Massachusetts…
